Law firm answering service

A legal answering service takes messages. This one finishes the intake.

Law firms buy an attorney answering service so nobody who calls at 9pm is lost. Workup Agent, by Micronetbd, picks up when your team cannot, on your line or on a number we provision, and greets the same people on your website. It asks your intake questions, verifies what it can, promises a callback and sends your team a finished file within seconds, at three in the morning and on Sundays.

Both reach the AI receptionist itself, any hour. Or leave your number with the assistant in the corner of this page and a person from Micronetbd calls you back within one business day.

SOC 2 Type 2 audited•Legal technology partner since 2012•Personal injury, workers comp, mass tort, employment, immigration
A law firm reception desk at night with the phone answered by an AI receptionist
24/7answering the phone and the website
4 ringsthen Workup Agent picks up, if that is how you set it
Secondsfrom the call to your team's alert
2012the team behind it, in legal tech since

Greet, qualify, verify, route, brief

The same agent on the phone and on every page of your site, by chat or voice.

👋

Greet

Opens in context, using what the caller or visitor is already asking about, rather than asking what brought them here.

❓

Qualify

Your acceptance criteria, conversationally. It branches on answers and required fields cannot be skipped.

✓

Verify

Confirms the email address, captures consent and flags anything that needs a person now.

→

Route

Applies your rules, delivers to the owner and pages someone on urgent.

📄

Brief

Writes the structured file with a human summary on top, so the callback starts from page two.

🌐

Speak their language

Holds the conversation in whatever language the caller or visitor opened with.

How it works

Set up per business: your number, your greeting, your questions, your urgent rules.

1

Your line stays yours

Calls ring your desks as they do today. Unanswered after four rings, or after hours, they forward to Workup Agent. Or give out a number we provision.

2

It greets and answers

A natural voice, your greeting, your business name. It asks who is calling and why, and answers questions from your own information, never the open internet.

3

It takes the whole message

Name, best number and time, the reason, your questions in your order, read back to confirm.

4

Urgent goes to a person

Matters you define as urgent are transferred live to the phone you choose. Everyone else gets a promised callback.

5

Your team hears in seconds

An alert with the caller, the reason and the transcript, then a daily call log every evening.

The full walkthrough, with the side by side

It answers our own phone

Call it, text it, and judge for yourself. The same setup, with your number, your questions and your rules, is what a firm gets.

  • Micronetbd runs Workup Agent on its own main line: call (609) 435-1960, let it ring past four rings, and the agent takes your message while our team gets the alert
  • Personal injury, workers compensation, mass tort, employment and immigration questionnaires out of the box; your acceptance criteria on top
  • Never gives legal advice, never evaluates a case, never tells a claimant a deadline
  • Answers the phone and the website with the same information and the same rules
  • Every call logged with a transcript, written as the call runs
  • Alert within seconds, daily call log every evening

Put Workup Agent on your firm's line this week

Thirty minutes on a call. Bring your intake questionnaire and we will show you the phone conversation, the website conversation and the file your team receives.